Warranty Policy

At Umerly, customer satisfaction is our top priority. We are committed to providing quality products, reliable support, and a smooth shopping experience.

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100 DAYS Warranty

All eligible electronic products come with a 100 DAYS Warranty covering manufacturing defects.

If your product develops a technical issue during the warranty period, our support team will assist you with the best possible solution.

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Returns & Replacements

We accept returns or replacements if the product arrives:

  • Damaged
  • Defective
  • Incorrect

To request a replacement or refund:

  • Contact us within 48 hours of delivery
  • Share clear photo or video proof
  • Provide your order details

After verification, we may offer:

  • Replacement product
  • Partial refund
  • Full refund (depending on the issue)

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Non-Returnable Cases

Returns or refunds are not applicable for:

  • Change of mind
  • Incorrect order placed by customer
  • Minor color/design differences
  • Damage caused by misuse or improper handling 
  • Damage caused by Water

Refund Processing

Approved refunds are processed within 3-5 business days to the original payment method.

Processing time may vary depending on your bank or payment provider.

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Need Help?

Our support team is available 24/7.

📧 support.umerly@gmail.com
📞 +92 303 4141928